Privacy Policy for The Catholic Navigator (TCN)

Effective Date: 12/01/2025

The Catholic Navigator LLC (“TCN,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the measures we take to protect it. By using our website, purchasing merchandise, or participating in travel-related activities described on this site, you agree to this Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide:

Name, email address, phone number

Mailing and billing addresses

Information submitted through contact forms, inquiries, or support requests

Transaction Information:

Merchandise orders and payments

Invoices and order history

Information related to submissions for itineraries, travel design, or vendor referrals

Travel-specific information required to arrange and operate trips when TCN is the operator (e.g., dates of birth, passport and visa details, emergency contacts, and dietary, medical, or accessibility requirements)

Technical Information:

IP address, device type, browser type

Pages visited, time spent, referring URLs

Information collected automatically through cookies or analytics tools

2. How We Use Your Information

We use the information we collect for purposes including:

Processing and managing payments and invoices

Processing merchandise orders and related payments

Facilitating communication between you and third-party travel operators

Responding to support inquiries

Delivering advisory or planning services when requested

Sending newsletters or updates when you opt in

Improving our website, services, and content

Meeting legal, accounting, and compliance obligations

Administering future sweepstakes or promotions (each governed by separate rules)

Arranging and managing in-house itineraries, including booking lodging, transportation, guides, and other travel services

Securing reservations through third-party platforms, such as Engine.com, when necessary to book accommodations or travel services

Purchasing supplies or equipment required for trip logistics

Arranging or purchasing travel insurance for TCN or, where permitted, on a client’s behalf

TCN may collect certain travel-related details when operating trips directly or as needed to secure bookings (for example, passport or visa information, dates of birth, emergency contacts, or dietary or medical requirements). When trips are operated by third-party tour operators, sensitive travel details are handled directly by those operators when you book.

3. Sharing Your Information

We do not sell your personal information. We may share information under these circumstances:

With Service Providers:

Payment processors (e.g., Stripe)

Website hosting and analytics providers

Print-on-demand partners for merchandise fulfillment (e.g., Printful)

Booking and reservation platforms (e.g., Engine.com) used to secure lodging and transportation when TCN operates a trip

Airlines, hotels, guides, and other travel vendors when TCN operates a trip and needs to provide traveler details to secure services

Insurance providers when travel insurance is arranged for TCN or, where permitted, on a client’s behalf

Email newsletter platforms (e.g., Mailchimp)

With Third-Party Travel Operators:
When you express interest in or register for a trip operated by a third party such as 206 Tours or World Expeditions, we may share only the information necessary for them to respond, process your registration, or communicate with you directly. We may also receive traveler information from these operators to maintain client relationships, provide support, or send relevant communications; such received data is used solely for these purposes.

For Legal Compliance:
If required by law, subpoena, legal process, or government request.

Business Transfers:
In the event of a merger, acquisition, or restructuring, customer data may be transferred in accordance with applicable law.

4. Payment Information

All credit card and bank details are handled securely by Stripe. TCN does not have access to or store your full payment card details. Stripe may offer you the option to securely save your payment information for future use. This is entirely optional and managed by Stripe, not by TCN.

5. Cookies and Analytics

Our site may use cookies, analytics, and tracking technologies to:

Improve performance and user experience

Monitor site traffic and usage patterns

Provide basic personalization or remember preferences

You may disable cookies in your browser settings, but some features may not function properly.

6. Security Practices

We take reasonable measures to protect your information, including:

Secure SSL connections

Trusted third-party processors for sensitive data

Limited internal access to personal information

Regular monitoring and maintenance of website security

No security system is completely infallible, but we strive to protect your data responsibly.

7. Your Rights

Depending on your location, you may have the right to:

Request a copy of the personal information we hold

Request corrections or updates

Request deletion of your data (subject to legal retention requirements)

Opt out of marketing communications

To exercise rights or make inquiries, email: [email protected]

8. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders

Provide services

Maintain business records

Comply with tax, legal, or audit requirements

Financial records may be stored for up to seven years as required by law.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from children. If you believe we have done so, contact us immediately and we will delete the data.

Minors participating in travel arrangements are subject to the policies of the third-party tour operator and the supervision of a parent or legal guardian.

10. Links to Third-Party Services

Our website may contain links to external sites, including tour operators, partners, or vendors. We are not responsible for the privacy practices of these third-party services. Their policies govern any information you provide to them directly.

11. Dispute Resolution Related to Privacy

Any dispute concerning this Privacy Policy is subject to the informal resolution process, arbitration procedures, and small-claims carveout described in our Terms of Service. Please review the Terms for full details.

12. Changes to this Policy

We may update this Privacy Policy at any time. Updated versions will be posted on this page with a revised Effective Date. Continued use of our website after changes means you accept the updated Policy.

13. Contact Us

For questions or concerns regarding this Privacy Policy or your personal information, contact:
[email protected]
The Catholic Navigator LLC
P.O. Box 1311 Berryville, Virginia 22611