Privacy Policy for The Catholic Navigator (TCN)

Effective Date: 09/29/2025

The Catholic Navigator (“TCN,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the measures we take to protect it. By using our website or services, you agree to this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information you provide: name, email address, phone number, mailing address, billing address, and payment details.
Transaction Information: purchases, invoices, and payment history.
Technical Information: IP address, browser type, and activity on our website (collected automatically via cookies or analytics tools).

2. How We Use Your Information

We use the information we collect for purposes including:

Processing and managing payments and invoices.
Communicating with you about services, support, and updates.
Delivering custom itineraries, Navigator-Led Journeys, or other services you request.
Sending newsletters or updates if you subscribe.
Improving our website and offerings.
Meeting legal, regulatory, or tax requirements.

3. How We Share Information

We do not sell your personal information. We may share limited data in the following cases:

With service providers: such as Stripe (payment processing), Mailchimp (email newsletters), or hosting providers that support our website.
For legal compliance: if required by law, regulation, or legal process.
For business needs: in the event of a merger, acquisition, or restructuring, your information may transfer as part of the business.

4. Payment Information

All credit card and bank details are handled securely by Stripe. TCN does not have access to or store your full payment card details. Stripe may offer you the option to securely save your payment information for future use. This is entirely optional and managed by Stripe, not by TCN.

5. Cookies and Analytics

Our website may use cookies or analytics services to improve user experience and monitor site performance. You can disable cookies in your browser settings, but some features of our site may not function properly.

6. Security Practices

We take reasonable steps to safeguard your personal information, including:

Encrypted connections (SSL) on our website.
Use of trusted third-party processors (e.g., Stripe) for sensitive data.
Limited internal access to personal data, restricted to staff or contractors who need it.

No system is completely secure, but we strive to protect your information to the best of our ability.

7. Your Rights

Depending on your location, you may have the right to:

Request a copy of the personal data we hold about you.
Request corrections or updates to your data.
Request deletion of your data (subject to legal or contractual obligations).
Opt out of receiving marketing communications at any time.

To exercise these rights, contact us at [email protected]

8. Data Retention

We retain personal information for as long as needed to provide services, comply with legal obligations, or resolve disputes. Financial records may be kept for up to seven years to satisfy tax and accounting requirements.

9. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected such data, contact us immediately and we will delete it.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services after updates means you accept the revised policy.

Questions?

If you have any questions about this Privacy Policy or how we handle your data, email us at [email protected]